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ABOUT US
Institute for laboratory medicine "Hexalab" was founded in
December of 1993. by Mr. Ph. Mirjana Paunovic. The fact that "Hexalab"
was the first registered private biochemistry and microbiology
laboratory for clinical diagnostic in Serbia has in many defined
the things to come in the following 15 years of existence,
and what can be summarized in the statement "always first":
- first health service open to the public that accepted patients
for the entire day
- first laboratory that opened its doors on weekends
- first active field service ready to sample and deliver results on
the designated address, in any time of the day
- first commercial service for tumor marker analysis
- first practical use of diagnostic PCR laboratory techniques in
routine and commercial laboratory practice
- first private Institute for laboratory medicine
Innovations, expertise, dedication and
professionalism of each and every employee, with strict
appliance of
most rigid standards, and above all, reliability in lab
results, resulted in more than million patients laying their
trust in "Hexalab". Success of "Hexalab" was
not unnoticed even outside the borders of our country. In May of 2004, after
negotiations with Mr G. F. Staber, a Partnership Deal was made with the German
company InterLab GmbH, what represented confirmation of good work so far, but
also a very serious guarantee of "Hexalab's" future development. -
in the year 2006. Hexalab has become the first private Institute for laboratory
medicine certified according to the international standard ISO 9001:2001
Quality Management System, by the YUQS and IQNET.
- in the year 2007. Hexalab acquired a certificate of
accreditation for the standard ISO/IEC 17025:2006 General Requirements for
the Competence of Testin and Calibration Laboratories, by the
Accreditation Body of Serbia (ATS, former JUAT).
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(History)
In times of crisis, inflation and wars on the space of former Yugoslavia the
state was not able to apply, obey or improve required standards and primary
principles of work in laboratory medicine. Lack of funds in state medical
institutions lead to a problem of the patients not being able to acquire reliable
results on the same day, what made impossible for doctors to do their work.
Fortunately, there were some who didn't want to be idle. Tough and uncertain
time, which in some way resulted in a need to found private laboratory,
significantly increased the amount of energy that Hexalab's employees had to
invest during the first years, in providing reagents and laboratory materials and
supplies, spare parts, maintaining the equipment functioning properly, and even
in acquiring petrol, electricity and water. So happened that the entire
laboratory had to move four times within a period of only a year.
Today we are assured that exactly the struggle with all those difficulties
strengthen our wish to persist and our belief in doing the right thing. Our wish
came to life, and our faith grew into pride - our laboratory, since it was first
opened, works without a break or free day, with doors always wide open to our
patients and our partners, ready and capable of issuing de sired result of
the highest quality within the shortest time.
Laboratory definitive decision was to always be up-to-date with modern
world trends in fields of clinical chemistry, microbiology, virology,
endocrinology, and also applying in its work the latest scientific and professional
knowledge, and all in the goal of gaining maximum quality of results. That meant
implementation, developing and strict obeying and applying of GLP (Good
Laboratory Practice) principles, quality assessments and quality management
system ISO 9001:2001 series, and further standard for competence of
testing laboratories ISO/IEC 17025:2006, as well as all domestic, and
European regulations and norms in health care and laboratory medicine.
All that implied continuous internal and external quality control of work and
results, that provided complete confidence in the authenticity of our results,
what represented the best protection of our beneficiaries (doctors, offices,
clinics, etc.) interests, but above all - the best health care for our patients.
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(Institute)
In July of the year 2002, after long duration efforts, the management of "Hexalab" has finally succeeded
in receiving concordance from the Republic
Ministry of Health for registration of the first privately owned Institute for
laboratory medicine, fully fulfilling all legal clauses of Law on health care
and the following Books of regulations. Attainment of the title "institute" was
a long-term choice, regarding that the first such a request was submitted to the
authorized Ministry way back in the year of 1995. By that "Hexalab" has become
the first private Institute for laboratory medicine in the whole health care
system of Serbia, and Montenegro at that time.
In the Founding Document and Bylaw it is defined that "Hexalab" is founded in
the purpose of offering health services to patients, health care facilities
(clinics, hospitals, sanatoriums, institutes and offices of a doctor),
companies, other legal or private parties, as well as health care experts, in
the meaning of performing laboratory biochemistry, microbiology, clinical
chemistry, allergology, immunochemistry, transfusiology assessments, as well as
other laboratory assessments of human origin biological samples in diagnostic
purposes.
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(Plans)
"Hexalab" today has an opportunity to offer the widest
possible specter of analysis that are assessed with most contemporary, world renowned
methods, on the most quality and most reliable laboratory analyzers and equipment from the
leading world manufactures, and with the most quality and most reliable reagents of
the same origin. In years to come "Hexalab", in
partnership with German company "Interlab, Gmbh" will continue to widen the
specter of its services in health care and veterinary medicine, to spread and
develop cooperation with clinics, medical offices and doctors, insurance
companies and private health care systems, as well as Republic Health Fund.
We'll continue to expand the number of our employees in relation to our
beneficiaries service demands, and the largest part of the profit will be, as
always, invested in improving laboratory resources and capacities, with the
intention that Belgrade's and Serbian "Hexalab" becomes a regional center of a
system of laboratories based on partnership laboratories and self developed
units.
The contract with German system "Staber und Partners" already allows "Hexalab"
to send blood samples via special transport to Germany and other central
international laboratories with prompt issue of the results. It is our
intention, as in all the years since foundation, to focus on strict quality
standards, on which fulfillment "Hexalab" will receive international
accreditation that will allow our patient the level of service identical to
those that EU citizens get in the best European laboratories.
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(Presence)
Institute "Hexalab" is authorized by the Ministry of Health and registered in
the Trade Court in Belgrade as a health care institution - Institute for
offering services that include taking human and animal samples for testing and
conducting analytic assessment of parameters in the field of biochemistry,
hematology, microbiology, immunology, toxicology, as well as coagulation test
and urinalysis.
Scope of activity of the Institute "Hexalab" includes:
-
sampling and laboratory assessment of human and animal origin samples
in diagnostics purposes
- services of field transport and sample service for
sampling and delivery of results
- acquisition of reagents, chemicals, equipment,
spare parts and laboratory supplies
- storage and internal distribution of
reagents, chemicals, equipment, spare
parts and laboratory supplies
- specialized and commercial marketing and service
selling
- implementation and management of quality systems
- training and further specialist's education and
perfection of staff within and out of the lab
- education and increase of the level of health
education and culture in patients and other laboratory service
beneficiaries
- scientific, specialist's and economic cooperation
with other health care and educational institutions and experts at
local, regional and international level in the fields of laboratory
medicine and medicine diagnostics
- development of computer, software and software
packages, as well as development of specialized health care
information systems and databases
- handling the jobs of maintenance and repair within
internal laboratory processes
Institute for laboratory medicine currently employs over 100
employees of all professions. From which 28 has a master or a Ph
degree, and 68 has a college or high school degree. Over 60% of
employees in the Institute is directly engaged in preparation,
realization and control of laboratory assessment.
Institute "Hexalab" collaborates with large number of state and
private health care institutions and offices in Belgrade and
around Serbia by offering contract defined laboratory services
to their patients.
Premises of central laboratory of the Institute "Hexalab",
in which all the laboratory assessments are performed, are
located in Mite Cenica street, No. 11, organized in adapted 800
square meters of own space intended for specific purpose.
Beside the mentioned central location the Institute can offer
its services of sampling and issuing reports on eight more
locations:
1. Vračar, Njegoševa 5/I
2. Novi Beograd, Jurija Gagarina 149 (kod TC Piramida)
3. Banovo brdo, Nikolaja Gogolja 30
4. Stari grad,
Palmotićeva 33
5. Surčin, Maršala Tita 3
6. Pančevo, Ulica Oslobođenja 10a
7. Nova Pazova, Njegoševa 27
8. Vrnjačka banja, Cara Dušana 8
Eight own vehicles for transport and sampling service, with
crews of drivers and medical workers take samples and deliver
reports at your home or office, by that offering the services of
transporting samples and sampling for patients in the entire
territory of Belgrade, Pancevo and Pazova, all day long. These
field crews at the same time ensure the transport of samples
from the mentioned location to the central laboratory of the
Institute, keeping the samples under necessary appropriate
conditions.
Client/server systems, distributed at five locations in
Belgrade and three outside, are connected with cable, optic and
digital connections with the information system at the central
location, ensuring the reliability of work, synchronization of
activities and efficient issue of results to the patient on all
of our locations.
We possess most contemporary and modern laboratory analyzers of
renowned world manufacturers, necessary equipment for measurement and control,
and a transportation consisting of eleven vehicles.
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